what i got is that the student was lying and never showed up on Friday. I hope the dumb bastard has to pay the fee. ignorance is no excuse, I hope he is now poor because of his stupidity.

I find it very hard to believe that the student couldn't find the time to return the computer during the day. do it during lunch or during dinner time, how hard is it to take 20 minutes out of a what was most likely a 12hr window. how busy can someone be? and even if he was, a friend should have been able to return it sometime. I call:bs: on the student.

 

For that amount of money the prick could've bought a new laptop. He prolly was lying and never came in at that time to return the laptop. Like as stated before he could've easily had just given his friend the laptop to return.

 

Oh.

Well in that case then, :bs: on the student. $10/hr for late fees for maybe an hour or so as opposed to $960...which would you choose? Even if he did go there at 10 of 8, the guy working should have accepted it and maybe made some overtime while he reimaged it or whatever had to be done. :dunno:

 

overtime > *

 

I do that all the time, and although i understand that i might be annoying to the sales person, they must remember that without me spending my money in that store he probably wouldn't have a job!


I think that the student (if refused to be served by the tech) is right! he shouldn't pay the fee, and reason of not being able to return Saturday or sundays are valid! How can you refuse a student at 7:50?!?! even if it does take 20 min of work on the computer you should accept him(do the 10 min of overtime), if you truly believe that it isn't fair to do a bit more then what your job ask you, then tell your boss to change return hour to 7:30 and that would eliminate all problems!

 

true, but its still annoying when someone comes in right before closing and keeps you late. but according to the time clock the person was there till 8pm, and from the sound of it the student did not show up as was lying.

I agree, if the tech was there and the student did return the laptop 10minutes before closing and was refused he should not have to pay a late fee. an extra 10minutes won't cut into the tech's drinking time that much, and I'm sure being a fellow student the tech would understand and accept the computer when it was returned.

 

If you have posted hours of operation, you should abide by them. If he made an attempt to bring it back during business hours, and no one was there he should not be charged. Although returning it 10 mins before closing is a pain in the butt for you guys (it's the same as returning a movie rental to him). All he needs to do is drop it off.

Case dismissed

 

You know we own a store, and i can tell you by experience that those late customers are the greatest! they usually don hesitate to much, and they are very grateful that your taking some of YOUR time to help them out, makes them want to come back to your store! but maybe i am talking as a business owner and not employee... then again if as an employee you only do strict minimum of work asked from you, you'll away get pay strict minimum as well.

 

:werd:

The place closes at 8pm not 7:50pm. I understand what it's like to work in that situation, and I disagree with the way management handles it.

If workers need 10-20mins to close up or get ready to go, then the place should "CLOSE" 10-20mins before the employees are to leave.

 

The problem with saying late is that if you stay past the time where the lab closes, the building manager gets on your case about him wanting to leave. So not only does that lab consultant have to stay late, but so does the building manager. Since we are student workers, we are only alloted a certain amount of hours per week we can work. If we go over, we get fired. That's no exageration. We have to be out the door by a certain time or we lose our job. It's part of the State of Wisconsin budget cuts crap. There is some grace period built into that, but not very much.
I agree that a student should be able to drop of a laptop at 7:59 if he wants to, but I also agree that I should be able to get out of there so I don't get fired. I have spoken to my supervisor about putting in writting about when you can and cannot bring the laptop back. It's just rediculous that he would wait EXACTLY 72 hours (to the minute) to return the laptop, to me that's pushing your luck. (Especially at $10 per hour)
The final straw was the attitude he gave me. He knew he was lying about the time that he brought the laptop back(obviously after 8PM) and blamed everything on us. I spoke to the consultant again this morning and he showed me that he punched out at exactly 8:01PM that night.