worst phone bill ever
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Joined: Mar 2002
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From: Ossining, New York
Originally Posted by Shingo BB6
every retail store i know of that sells verizon, gives you a two week grace period as to whether or not you like the phone. you'll more than likely know within a few days but anything within the 14 days, you can bring the phone in and exchange it for a better one and pay the difference. don't sit on it for a year + and expect to be able to upgrade. every service does that. if you didn't like the phone from the beginning, you should've done something about it in the beginning. (just realized i sounded a bit dickish there. didn't mean to)
you can also try to call up verizon customer care and complain directly to them or a supervisor. tell them that your phone is broken and not receiving calls (or some BS story). sometimes what they'll do is either qualify you for an early upgrade (depending on how long you've had the phone and how often you make your payments on time etc) or apply some kind of credit on your account so you can buy a phone at full price. hope that helps out.
you can also try to call up verizon customer care and complain directly to them or a supervisor. tell them that your phone is broken and not receiving calls (or some BS story). sometimes what they'll do is either qualify you for an early upgrade (depending on how long you've had the phone and how often you make your payments on time etc) or apply some kind of credit on your account so you can buy a phone at full price. hope that helps out.
Well my phone was alright for a while. After a few months it started to become outdated. After two years, forget it. By then it is so outdated that it is a pos. I have never had a company before tell me I couldn't go and buy a new phone if I wanted to. Verizon is the only company that wouldn't allow it and I think that is bs. It wasn't like I was asking them for a new phone. I called them numerous time and every time they said there was nothing they could do. F verizon.
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Joined: Sep 2004
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From: somewhere...
I work for nextel...and all the customer care is the same. they are call-center-dumbasses that have probably been working there for a total of a week. Just have her call and she'll get another call center rep. I hate having to call into call centers...it'll work, I promise. I work with those morons all day. Anytime I have to call I usually end up hanging up on a few until I get one I like...
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Joined: May 2003
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Originally Posted by RB
1000 anytime
free nights
free weekends
free nationwide
text and pics
$45/ month
free nights
free weekends
free nationwide
text and pics
$45/ month
Nice who do u use? Hah! U don't get video messaging though!
My friend's broker firm has a sprint corporate account and they get unlimited everything for 45/month.........I want a plan like that 
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Joined: Apr 2004
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Originally Posted by BonzoAPD
Well my phone was alright for a while. After a few months it started to become outdated. After two years, forget it. By then it is so outdated that it is a pos. I have never had a company before tell me I couldn't go and buy a new phone if I wanted to. Verizon is the only company that wouldn't allow it and I think that is bs. It wasn't like I was asking them for a new phone. I called them numerous time and every time they said there was nothing they could do. F verizon.
another thing that might help, have the RadioShack associate call up verizon and see if THEY can convince verizon to add the credit onto your account. if that doesn't work, they do have a verizon rep they can get a hold of and do that sort of stuff for you.
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thats a pretty bad bill
similar thing happened to me when i changed my plan for my cellphone. i got a national plan. and basically they erased all my other option like my text messaging. so i was paying 10 cents per message without knowing. and i'm suppose to still have my free unlimited text messaging. good thing one of the person i talked to made a note. but she didnt add it on. so they took off my $90 charge for text messaging
similar thing happened to me when i changed my plan for my cellphone. i got a national plan. and basically they erased all my other option like my text messaging. so i was paying 10 cents per message without knowing. and i'm suppose to still have my free unlimited text messaging. good thing one of the person i talked to made a note. but she didnt add it on. so they took off my $90 charge for text messaging
Senior Member
Joined: Mar 2002
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From: Ossining, New York
Originally Posted by Shingo BB6
you can always buy a phone whenever you want. the only thing is, if you don't qualify for an upgrade, the phones are fawkin' expensive. you're probably looking at anywhere from 150 to almost 300 bucks for a simple phone. if you can somehow convince them to put a credit on your account, i suggest stopping by at your nearest RadioShack and picking up a Samsung A650. it's a simple flip phone and has great voice and signal quality. it's currently going for about $220 bucks w/o contract. avoid the motorola t720/730 (craptacular phone. i've lost faith in motorola), Audiovox 8600 and 8900 (software issues), LG VX3100 (crap ass signal), and Kyocera SE-47 Slider (sliders tend to break easily).
another thing that might help, have the RadioShack associate call up verizon and see if THEY can convince verizon to add the credit onto your account. if that doesn't work, they do have a verizon rep they can get a hold of and do that sort of stuff for you.
another thing that might help, have the RadioShack associate call up verizon and see if THEY can convince verizon to add the credit onto your account. if that doesn't work, they do have a verizon rep they can get a hold of and do that sort of stuff for you.
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the RadioShack guys in your area are idiots then. i've done numerous activations like the one i just mentioned. they just don't want to sell the phone because they don't get a spiff bonus if they sell it like that, or they don't know how. it's approaching the holiday shopping season though so i'm assuming there's a bunch of newbies in training that don't know what they're doing. anyways, you gotta go with the service that works best in your area. i hope the new one works out for you.
Senior Member
Joined: Mar 2002
Posts: 16,353
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From: Ossining, New York
Originally Posted by Shingo BB6
the RadioShack guys in your area are idiots then. i've done numerous activations like the one i just mentioned. they just don't want to sell the phone because they don't get a spiff bonus if they sell it like that, or they don't know how. it's approaching the holiday shopping season though so i'm assuming there's a bunch of newbies in training that don't know what they're doing. anyways, you gotta go with the service that works best in your area. i hope the new one works out for you.
