best buy is at it again..
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best buy is at it again..
http://mobilitytoday.com/news/005822...creepy_tactics
i understand the need for a company to make money, but the ethical way to do it is not through deceptive practices. i've said this before, and this reaffirms that.. i will never buy anything from best buy again.
Best Buy again plays the XBox game...
By David Ciccone, posted 1 hour ago
Creepy tactics could make customers not feel too comfortable...
Once again Best Buy is going down the XBox 360 route with leaking another memo stating they will be having another shipment tomorrow December 22nd. This time you have to be a detective to get your new XBox 360. Interestingly, the memo tells Best Buys employees not to issue rain checks after they run out of the product which makes no sense other than keep the customers coming back in every day! The plan is to remove any signs from storefronts that mention availability of the Xbox 360.
Ok here is the kicker, according to the memo be sure to use the magic phrase "I'm looking for an Xbox 360" when the door greeter asks, "What brings you in today," otherwise you might not be escorted to the "controlled sales area." Employees are supposed to keep the console's presence on the down low, both before and after its arrival.
By David Ciccone, posted 1 hour ago
Creepy tactics could make customers not feel too comfortable...
Once again Best Buy is going down the XBox 360 route with leaking another memo stating they will be having another shipment tomorrow December 22nd. This time you have to be a detective to get your new XBox 360. Interestingly, the memo tells Best Buys employees not to issue rain checks after they run out of the product which makes no sense other than keep the customers coming back in every day! The plan is to remove any signs from storefronts that mention availability of the Xbox 360.
Ok here is the kicker, according to the memo be sure to use the magic phrase "I'm looking for an Xbox 360" when the door greeter asks, "What brings you in today," otherwise you might not be escorted to the "controlled sales area." Employees are supposed to keep the console's presence on the down low, both before and after its arrival.
Last edited by reno96teg; Dec 21, 2005 at 12:07 PM.
h:
Floppy Death! noES!!!
Joined: Oct 2002
Posts: 21,218
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From: Scranton, PA
BB: Welcome, what brings you in today?
Cust: RoseBud.
BB: Excuse me?
Cust: The password... is RoseBud.
BB: OHHHH Yes sir, our kitchen appliances are right over here.
Cust: Thank you.
Cust: RoseBud.
BB: Excuse me?
Cust: The password... is RoseBud.
BB: OHHHH Yes sir, our kitchen appliances are right over here.
Cust: Thank you.
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From: Golden, CO
I'm a little confused about why this is so bad. It sounds to me like they don't want to advertise the Xbox's so that they don't get the massive lines forming and end up sending away a bunch potential costumers with empty hands and a foul mood. The Xboxs will still sell out instantaneously I'm sure -- it will just save Best Buy the hassle of having way more customers than product. Not issuing rain checks makes sense since Best Buy cannot guarantee availabilty of this product -- which is a Microsoft problem, not Best Buy's fault.
What am I missing?
What am I missing?
Floppy Death! noES!!!
Joined: Oct 2002
Posts: 21,218
Likes: 0
From: Scranton, PA
Originally Posted by JGordon
I'm a little confused about why this is so bad. It sounds to me like they don't want to advertise the Xbox's so that they don't get the massive lines forming and end up sending away a bunch potential costumers with empty hands and a foul mood. The Xboxs will still sell out instantaneously I'm sure -- it will just save Best Buy the hassle of having way more customers than product. Not issuing rain checks makes sense since Best Buy cannot guarantee availabilty of this product -- which is a Microsoft problem, not Best Buy's fault.
What am I missing?
What am I missing?
Second, as stated above, it's not to just ease the pressure on Best Buy, it's to get customers roped in and taken to a special sales area. Then they are pressured into buying more accessories and games than they need. It's a sales thing, not a "lets make this easier on the people" thing. They are doing it to try and corral people and take as much money from them in the process.