i shipped my b16 head out the other day via ups, i got a phone call from my buyer today and he said the vtec solenoid is cracked right off :angry:

i paid for $600 worth of insurance, now how does he/we go about makin things right?

anybody else ever had anything broken by UPS?

 

did they give you a slip when you bought insurance? It should tell you what to do.

 

just the regular receipt...

 

Try this

http://www.ups.com/content/us/en/res...ng/claims.html

 

UPS just delivered a friggin brand new G5 dual 2ghz system to one of my customers..... and it was f*cked up :squint:

 

That is Mac's fault, not ups

 

Call 1-800-pick-ups and hit 0 to talk to a UPS agent and report your problem. Also have the other guy call to report what happened.

 

UPS gives you an automatic insurance of up to $100. But I am beautiful, so my packages don't break.

 

I am 99.9% sure you will never get your money back. UPS will claim its your packaging fault.

 

insurance with any shipping company is a freakin' scam. They will run you around all day long so they don't have to pay up. I had a USPS package STEPPED ON! with a shoe print and everything and they wouldn't honor the ins. because they said it was poorly packaged. Basically, unless you can throw it against a wall at 20mph without breaking it they'll say you didn't package it correctly OR you have to pay them to package it.

Sorry for the problems man.