I bought a new Samsung picture phone from sprint a little less than a month ago. When i bought i was told about a $140 rebate for buying the phone..once I got the phone they told me that it was only for activating a new account that you could get the rebate..I bitched about how I've been with them for over 4 yrs and how I was told by the SPrint store people I could get the rebate since I hadn't bought a new phone in over a yr etc etc. Well i just got an e-mail from them saying that:

"Thank you for contacting the Sprint PCS Rebate Center. You are a
valued Sprint customer, so we are pleased to inform you that we have
updated your record. Your rebate submission is now valid. Please
allow 4 to 6 weeks from the end of the required activation period to
receive your rebate."

:wiggle: :wiggle: YAY!!! i'm getting my rebate!!!

 

its a computer generated angry customer pleaser.... you wont get the rebate cause in 4-6 weeks you'll forget all about it. :chuckles:

 

Naw...I'm not getting the full $140 that the new customers are getting.but i'm still getting $65 which is better than nothing...that still pisses me off though..i told them i would cancel my account and just open a new one if i had to..h:

 

:wopics:

Hi Megan:wavey:

 

haha... only 65 of the 140? thats not even half... and its easier to forget about

 

Hiiiiiiiiiiii! :wavey: How you doin'? :naughty:

 

$65 is $65 no matter how you slice it..it's better than nothing espeically around x-mas time

 

Busy and tired. Other then that I'm doing good. You weren't affected by the fires where you?

 

Customers do get what the want most of the time. My gf works in customer service for Braun/Gillette/Duracell and people basically take advantage of "the customer is always right". I really hate the general public. A lot of people are very dishonest. In your case, though, you were misled and had a right to complain. Every time I've dealt with mobile phone service companies they're always really shady. Now I have a pay-as-you-go and I don't really have to deal with them. Although, they just gobbled up about $15 worth of minutes I had because I hadn't "topped up" aka bought more minutes, in the past 90 days. How is that for customer service.

 

not to a big baller like Collins there :chuckles: