Recently I brought my car into the dealership and they would not pass my car for PA Inspection unless I had new, rear brake pads and machine my rotors.

It's been two weeks now and this annoying, light squeak is coming from the rear brakes when I lightly apply the brakes. When I bear down hard on them, it stops. The longer I drive (and the warmer my brakes get), the worse it becomes. This problem did NOT occur prior to the Acura dealership touching my car.

I phoned the dealer and I'm going in for my 3rd appointment this Saturday. The Acura service manager believes the cause of the squeak is that in 1998 they used asbestos brake pads, and in 2000 they now use non-asbestos brake pads that have a tendancy to squeak. Is this true? Or does this sound like a load of bull to you?

Like I said, this is the third time I've been back to the Acura dealership, and I'm about ready to contact Acura and the owner of the dealership about this problem since it wasn't happening prior to them servicing my vehicle. What do you fine folks recommend? Thoughts greatly appreciated.
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UPDATE:

I was telephoned this morning by Apple Acura (who is looking at my vehicle for the 4th Saturday in a row) and they decided that replacing my rear rotors (which were just machined/resurfaced by them a few short weeks ago would solve the problem. Keep in mind this noise was NOT happening prior to my visit with the dealership when they told me resurfacing my rear rotors and using new pads was the only way my car would pass state inspection. The service manager offered to wave the installation fee, but still wanted to charge me roughly $283.00 for parts. Unbelievable. I'm at a loss for words. I told them no, and that I'll be in to pick up my car this morning.

What do you folks recomend I do? Because at this point I'm telling them that I will be sending 3, detailed letters of dissapointment. 1 to Acura of America, 1 to the owner of Apple Acura (who happens to be my girlfriends friend of the family), and 1 copy to the service department at Apple Acura.

Why should I pay for the problem they caused?

What should I do?

Shame on you Apple Acura. :down:

 

Sometimes, break noise are just impposible to get rid of. If you tried everything and its still there, invest in an audio system.

About the dealership, I hope you didn't get the manager mad because they might do something else to your car are something. I dont get why you need new rotors tho, because you have resurfaced them and everything, as long as the rotor width is still legal limit, it should be like brand new, just a tad skinnier.

Theres a small chance that maybe they did not put the thin metal "anti-squeak" plate before they put the pads back on, it could also help to try Caliper Lube, or the Brake Quiet.

Once you are sure that it is there problem, and that It was never there before you took it to them, I would probably write letters (although this may take forever for them to respond to), talk to managers and supervisors, and call them constantly. $283 will not break their wallets, but when you keep talkin to them and calling them, they will probably lose more money than $283 because they are talking to you instead of doing something else.

BTW: I really do not think you should pay for what they have done.

 

I've been nothing but pleasant to the service manger, and he's a very friendly guy. But I've reached my boiling point and I will write letters and whine (like my brakes) after I've picked up my car.

Thanks Civic2nR86. It's definitely their problem. They caused the brake squeal. Before my visit to the dealer (and them touching my rear brakes), it was quiet. Now it howls like a banshee whenever I apply the brakes.

 

Have you tried spraying the brakes with some brake cleaner? A can costs like a dollar and is made specifically to remove brake dust and grease, the most common cause of brake squeal. I spray my brakes every time I have the wheels off, just because.

 

The dealer already tried that. It's terribly annoying and I now noticed it happens even when I'm cornering hard around a turn and over light bumps.

I think I'll also forward my letter to Acura of America.

I will no longer give this dealership my business. I will need to find a reputable (if this exists) mechanic around southern/central PA.

 

My front brakes did that for a while, and that was when both the rotors and pads were still in excellent condition. After a while it went away. Did you check to see that the thin tin gaurd around the disk wasn't bent and touching the rotor?

 

your the type of customer dealerships hate.

"you replaced my brake light and now my engine has run out of oil. its your fault fix it."

what is happening is your rear brake pads are at about 1.25 mm. at 1.2 mm is when they are supposed to be replaced, and when the squeeler will come into full contact with the rotor.

so quit trying to scapegoat the dealership and deal with the fact that a heavy wear item has done exactly that.

 

They already replaced his brake pads.

 

If you have been reading the thread, the REASON that it is squealing is because they REPLACED his REAR brake pads.
You're the type of "poster" that should invest in "Hooked on Phonics".

No Offense Intended.

 

Sorry about the thread above, I was just outrage that some people don't read everything before they flame.