I've been nothing but pleasant to the service manger, and he's a very friendly guy. But I've reached my boiling point and I will write letters and whine (like my brakes) after I've picked up my car.

Thanks Civic2nR86. It's definitely their problem. They caused the brake squeal. Before my visit to the dealer (and them touching my rear brakes), it was quiet. Now it howls like a banshee whenever I apply the brakes.