I bought a new 2004 Accord Auto on Dec 13. On the 19th my brakes failed at 247 miles. they said it was a faulty o-ring and they replaced it and the brakes are fine now. on the 5th of jan with 830 miles on the car the brake light came on again... what should i do.. I called american honda and they "documented" my concern...

 

Take it back, it's still under warrenty afterall.

 

I took it back again... it is currently in the shop, they claim it will be ready on monday, 7 days after i brought the car in... This sucks

 

Just keep really good records. I don't think you can claim "lemon" unless the same exact problem keeps reoccuring. Good Luck!

 

lemons do happen no matter the brand. i hope your experience with this car doesn't tarnish your ideas on Honda. :happysad:

with that being said, i completely agree with GreenCivic. proper documentation will go a LONG way. with every service done to the car, keep invoices of how long the car was out for, the problem with the car, and get signatures on EVERYTHING. 2 brake problems in under 1 month says that their service department isn't really the best at what they do.

 

Yeah, get names, dates, times and other detailed stuff. Names go a long way when you present your case.

 

yes i have kept most names and detailed records and stuff. since the car was brand new i even had the service manager sign a detailed letter that the car was perfect after the first occurrence and if anything more happened he was responsible. the dealership after the first problem gave me a free major service and a full detail in the spring. I am going to keep reporting to American honda the progress and supposedly I am told they will extend my warranty to 7yrs/100K with 0 deductible. does anyone know how i can go about convincing honda to give me one of these??

 

by the way thanks guys keep the good advice coming... this is the third honda i have gotten between me and my sister and the 5th one i have purchased over all for our family ( my entire family hates car dealers and makes me do all the negotiating)

 

a lemon is when a vehicle has the same exact problem 3 times in a period of 1 year after its bought...

 

yea if they cant fix it after the 3rd time then its a lemon .