Where's my mail?
Thread Starter
Better Than Canada!
Joined: Dec 2002
Posts: 10,821
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From: Baltimore, MD
Where's my mail?
Found this on the internet and thought some of you guys might get a kick out of it.
Originally Posted by www.iworkwithfools.com
"I few years back, I was witness to a new level of foolishness.
As the lead IT person at a smallish company, I get some strange questions. One day, one of the customer service reps was having "problems" finding some of her mail. She decided to ask for my help locating the messages.
I sit in a cubicle farm and she stood in the doorway and asked the following questions:
Her: I can't find some of my mail messages.
Me: Are they messages you recieved?
Her: Oh, yes. I saved them in a folder and now they are gone.
Me: OK. What was the folder?
Her: TRASH
At this point, I could see several of my coworkers stifling laughter and leaving the room.
The conversation continued:
Me: Why did you put it in TRASH?
Her: I wanted to keep it someplace.
Me: The trash gets emptied after two weeks.
Her: Why?
Me: Because its trash and it is supposed to be thrown out. Kinda like your trash can at home.
Her: Why? How can I keep messages?
Me: leave them in your inbox or make a new folder for them.
She then muttered something about the system being dumb for emptying the trash and left. When she was outside of earshot, the rest of my coworkers had a tremendous laugh over that one."
As the lead IT person at a smallish company, I get some strange questions. One day, one of the customer service reps was having "problems" finding some of her mail. She decided to ask for my help locating the messages.
I sit in a cubicle farm and she stood in the doorway and asked the following questions:
Her: I can't find some of my mail messages.
Me: Are they messages you recieved?
Her: Oh, yes. I saved them in a folder and now they are gone.
Me: OK. What was the folder?
Her: TRASH
At this point, I could see several of my coworkers stifling laughter and leaving the room.
The conversation continued:
Me: Why did you put it in TRASH?
Her: I wanted to keep it someplace.
Me: The trash gets emptied after two weeks.
Her: Why?
Me: Because its trash and it is supposed to be thrown out. Kinda like your trash can at home.
Her: Why? How can I keep messages?
Me: leave them in your inbox or make a new folder for them.
She then muttered something about the system being dumb for emptying the trash and left. When she was outside of earshot, the rest of my coworkers had a tremendous laugh over that one."
Thread Starter
Better Than Canada!
Joined: Dec 2002
Posts: 10,821
Likes: 0
From: Baltimore, MD
Originally Posted by clickwir
hahahaha. nice.
We just had a lady here wondering why she couldn't print her voicemail. We told her that's not a feature currently offered.
We just had a lady here wondering why she couldn't print her voicemail. We told her that's not a feature currently offered.
aka Heywoodjablowme
Joined: Jul 2003
Posts: 4,562
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From: Nashville, TN
i once had a "sync/no surf" issue & when i get there, the cust had no pc....just the modem plugged into the jack.
cust: so i need a computer too??
me: ummm yes
cust: & bellsouth doesn't provide one w/ the dsl?
me: for $29.95/moth...that'd be a no
& what dumbass @ the helpdesk couldn't figure out the cust didn't even have a comp & rolled a truck?!?!?!!
cust: so i need a computer too??
me: ummm yes
cust: & bellsouth doesn't provide one w/ the dsl?
me: for $29.95/moth...that'd be a no
& what dumbass @ the helpdesk couldn't figure out the cust didn't even have a comp & rolled a truck?!?!?!!
Thread Starter
Better Than Canada!
Joined: Dec 2002
Posts: 10,821
Likes: 0
From: Baltimore, MD
Originally Posted by heywoodjablowme
i once had a "sync/no surf" issue & when i get there, the cust had no pc....just the modem plugged into the jack.
cust: so i need a computer too??
me: ummm yes
cust: & bellsouth doesn't provide one w/ the dsl?
me: for $29.95/moth...that'd be a no
& what dumbass @ the helpdesk couldn't figure out the cust didn't even have a comp & rolled a truck?!?!?!!
cust: so i need a computer too??
me: ummm yes
cust: & bellsouth doesn't provide one w/ the dsl?
me: for $29.95/moth...that'd be a no
& what dumbass @ the helpdesk couldn't figure out the cust didn't even have a comp & rolled a truck?!?!?!!
what is the matter with people? How can someone be that stupid?
aka Heywoodjablowme
Joined: Jul 2003
Posts: 4,562
Likes: 0
From: Nashville, TN
then one time i had a no surf issue that stated "cust refuses to troubleshoot & demands truckroll to repair"
when i get there, the power is turned off on the modem....billed her $199.95 trouble determination charge
my favorite shirt says...."IT'S A SHAME STUPIDITY ISN'T PAINFUL"......god how i wish i could wear it at work
when i get there, the power is turned off on the modem....billed her $199.95 trouble determination charge
my favorite shirt says...."IT'S A SHAME STUPIDITY ISN'T PAINFUL"......god how i wish i could wear it at work
Thread Starter
Better Than Canada!
Joined: Dec 2002
Posts: 10,821
Likes: 0
From: Baltimore, MD
Originally Posted by heywoodjablowme
then one time i had a no surf issue that stated "cust refuses to troubleshoot & demands truckroll to repair"
when i get there, the power is turned off on the modem....billed her $199.95 trouble determination charge
my favorite shirt says...."IT'S A SHAME STUPIDITY ISN'T PAINFUL"......god how i wish i could wear it at work
when i get there, the power is turned off on the modem....billed her $199.95 trouble determination charge
my favorite shirt says...."IT'S A SHAME STUPIDITY ISN'T PAINFUL"......god how i wish i could wear it at work
I want that shirt
aka Heywoodjablowme
Joined: Jul 2003
Posts: 4,562
Likes: 0
From: Nashville, TN
my favorite though was a lady who asked me one day where she could get a bigger mouspad cause she was always hitting the edge of her's & not be all the way accross the screen
:thinking: :crazyr: :jlammy:
:thinking: :crazyr: :jlammy:
aka Heywoodjablowme
Joined: Jul 2003
Posts: 4,562
Likes: 0
From: Nashville, TN