Almost got a guy fired...
Thread Starter
Senior Member
Joined: Nov 2003
Posts: 862
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Well the guy just called me again, and thank me quite a few times. His manager had a talk with him, and he isnt gonna get fired, but they are going to watch him, see how he's acting toward customers...
I'm rather glad, I'd hate to see someone fired 3 days before Christmas....
I'm rather glad, I'd hate to see someone fired 3 days before Christmas....
sexygreencivic
Joined: Oct 2002
Posts: 1,230
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From: Florida
As a Supervisor of a resturant (customer service-related) I would most definately send home any employee who is rude to any customer of the phone or in person.
If it is a repeat event, who cares how many days before xmas it is, you have to do what it takes to run the business smoothly. If you have one person who is "chasing-off" customers, then fix the problem. Fire them.
If it is a repeat event, who cares how many days before xmas it is, you have to do what it takes to run the business smoothly. If you have one person who is "chasing-off" customers, then fix the problem. Fire them.
Registered User
Joined: Dec 2002
Posts: 1,291
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From: aZ
Originally posted by vassil3427
Well the guy just called me again, and thank me quite a few times. His manager had a talk with him, and he isnt gonna get fired, but they are going to watch him, see how he's acting toward customers...
I'm rather glad, I'd hate to see someone fired 3 days before Christmas....
Well the guy just called me again, and thank me quite a few times. His manager had a talk with him, and he isnt gonna get fired, but they are going to watch him, see how he's acting toward customers...
I'm rather glad, I'd hate to see someone fired 3 days before Christmas....
h:what you do to others; will be done to you in returnh:
Senior Member
Joined: Dec 2000
Posts: 44,835
Likes: 0
From: the southwest
Originally posted by integboy97
:goodjob: i couldnt have said it better myself! id hate to be fired this time of year:sad: your the bigger person giving him the second chance:thumbup:h:what you do to others; will be done to you in returnoh:
:goodjob: i couldnt have said it better myself! id hate to be fired this time of year:sad: your the bigger person giving him the second chance:thumbup:
h:what you do to others; will be done to you in returnoh:
Originally posted by Grifter
:down:
if you let him off the hook people wont learn
:down:
if you let him off the hook people wont learn
Originally posted by Grifter
fuck that
im fuckin nice to people to that call
and then other people here are telling me try not to spend too much time with them
and sometimes they thank me and tell me how helpful i am and the other person they talked to was a jerk
fuck that
im fuckin nice to people to that call
and then other people here are telling me try not to spend too much time with them
and sometimes they thank me and tell me how helpful i am and the other person they talked to was a jerk
Originally posted by Grifter
he needs to be polite all year round
he needs to be polite all year round