You might want to try another dealer and see if they are willing to send a Rep out from Acura to inspect it. Or better yet, you should bring your TL to a upholstery place and get their professional opinion as to why the leather was cracked. Good luck and keep us posted.

 

My RL is cracked and torn at the side edge of the drivers seat. This is not due to sitting in the seat but rather getting in and out of the car. It doesn't matter how hard I try, I always rub against this area when entering the car. Since this is obviously a design problem, do you think Acura should be responsible for it?

 

How is it a design problem and why do you think Acura should be responsible for it? If alot of the RL leather seats are getting torn at the same spot, then yes, I can see why Acura should be responsible. However, if only a handful are getting this defect, I highly doublt Acura will cover it, especially due to wear and tear.

 

It is nearly impossible to get into the car without rubbing this spot, I am not a large person, I am 5'8" and about 170 lbs., however, I have to work my body around this area of the seat to get in every time. Seams like a design problem to me, did Acura not concider the amount of space needed between the steering wheel and this section of the seat? Or was my car designed to drive itself, because in that case, I should maybe sit in the passenger seat, no wear there. I condition my leather every month, use a sunshade every time I park and keep great car of my interior. As it was said earlier, I have seen other vehicles twice the age of my car with leather that has no rips or tears in it. I love Acura, but I feel that they fell short in this area.

 

Why don't you take a picture of the area you are talking about and show us?