this is why I bring my laptop to work. I knew the dsl worked with mine, so it had to be the customer's pc.
the laptops they give us to use are how should I say this.........SHIT!!!!
they are 233mhz p2s/2 gig hdd/16mb ram/WIN95!!!!
as far as us doing registry repairs, it's our discretion. "TECHNICALLY" this is a user repair not us. I just hate not getting something to work.
The way I look @ it is they signed the waiver, so if they want me to try & fix it, I/company isn't liable. No waiver=no pc work/install