fawk blockbuster in the ear

they switched my plan from unlimited in store exchanges, which kicked ass, to 2 a month
this cut my rentals in half
then 2 months later they raised the price for the shittier service

i would have been happy with paying more for the original service, or having only 2 exchanges a month, but changing both is bullshit

e-coupon is only for certain plans, it used to be for all but now its only the higher ones, it also used to be applied to games or movies, now its only movies i think
they used to also give you a free movie to keep once a year, cut that deal as well

we cancelled the service the end of last month, but we didnt get the last movies we had back before the end of our billing cycle
so they charged us a full months fee and kept it open for an entire extra month instead of just prorating it and ending the account
/rant

p.s. if you order a movie that is two discs you can exchange each disc instore for another rental even though the two discs only counted as one online