when entrering the code you have to hold the button in for like 5 seconds until you hear a chirp, which means it excepted each number when entering it, so if code is 54304 enter it like this 5hold button till chirp, 4 hold till chirp3 hold till chirp, 0 hold till chirp, 4 hold till chirp. then the code will work correctly. i bet you guys wernet holding the buttons in long enough.