Originally Posted by
H-Accord-22
Just because the refunded you doesn't mean they get the math. And if they got the math, it doesn't mean that the other half of the will

h:
Ha. Very true. I'm just saying I find it odd cause Verizon's always been good to me and has been super helpful. This is especially in comparison to friends who went through similar situations where their carrier bitched them.
Another example: I changed my plan, and Verizon dropped my insurance during the change. I lost my phone, and the insurance company wouldn't help me. Verizon overnighted me a new phone at the cost of $35, which would have been the insurance deductable at that time.
Maybe I just have a way with customer support though? On the other hand, I'm now a Verizon customer for life