I just called the company and asked why they would check for items if it were a brand new box and why it is sold at a bargain. And he gave me a very legitimate response. For one, He is a Wholesaler and Distributer of the product. And Second, was for security purposes. He said he had many people buying the product and then calling back claiming the "little blue remote" was missing. So in turn he would ship them a new one, and in the end the purchasers would end up with two remotes easily which are easily valued at over $80. So to prevent any further loses, he now checks to make sure the product left their warehouse with everything.