I agree, I am 15 but I can do it myself but my Dad took it to Sears without me knowing, I Knew as soon as he started to tell me he took it to sears It was Bad. I took it back to them hoping they would get it right and I wouldn't have to pay a cent. What should I do exactly, as far as getting air out of the lines? And I still don't know how to get that damn pad to touch