Originally Posted by flyromeo3

Its mainly the schools fault.
Suppose he doesnt know what he was talking about and decides to go ahead and help you out and he screws things up even worse.
Honestly, I would spend my day either

a) calling the school and speak to someone above that chick that leisurely comes to work. DONT take NO for an answer. There is someone else there that can help. Screw that understaffed shit.

Everyone in this planet is understaffed and in my example we still get the job done. Dont rely on them to call you.
Its your credit, your education, your life and your bill.

b) go to the school and speak to the head of the financial aid department. If they arent around then find who they report too. Just DONT take NO for an answer.

Trust me, it works. I do that shit all the time. You may sound like an ass by being persistant but, it will work.