I work for Time Warner Cable in Los Angeles
From what I understand we will be taking over the majority of the Los Angeles area if not all. Of course the consumer won't see any tangible results for at least a year or two. I've had services with Adelphia and TWC over the years, and I have to say I haven't had problems with neither companies. It really depends on your area if you believe it. Certain systems are built somewhat bullet-proof and maintained very well so the customer will rarely experience outages. Then there are those areas where major rebuild needs to be done so services will suck.
I do pay for my services to TWC since I gave up my free account to my parent. As a consumer, I think that what I am paying for is reasonable. We split the cable bill between all of us so I end up paying about $35 a month. I mainly use the cable modem and my room mates are more of CATV watchers....so it all ends well.
Anyway, as an employee I am looking forward to the changes up ahead. This merger means MAJOR opportunities for people.....