I had AT&T (Comcast) down here in TX. They were so horrible with customer service and downtime, that I went back to dial-up. When my service was down for 6 weeks(which was their fault), they wanted to charge for me to use the dial-up option!
I'm hoping that DSL will come available here someday. For now, my parents have DSL and a CD burner, so it's all good.