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Old Nov 25, 2003 | 01:48 PM
  #22  
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LelandHendrix
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Joined: Sep 2003
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From: wichita, ks
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jetski--

In my opinion, you have every right to be angry! My dealer has been fantastic about all this, and I think your dealer should be a little more considerate in the way they are handling you.

However, and this is JUST my opinion, I would let them by with resurfacing the rotors on this visit. I let mine go by with that at 3500 miles myself. The reason--the brake pads are the part that's causing the problem. Now if this issue came up again, I would NEVER let them resurface twice. Also, the TSB only calls for rotor resurfacing, and your dealer would have to pay for them if AHM didn't approve the rotor replacement.

However, you should be in a rental car or a damned good loaner during this period, and they should have had brake pads on hand for your car in the first place, after you had made an appointment for this issue. Additionally, I think they sound like idiots for taking a whole extra day to decide that your rotors need resurfacing, and the next day to do the work.

If this is the dealer where you bought your car, ask them to throw in a free oil change coupon for your trouble. And if they balk whatsoever, I think a call to Honda Customer Care is in order.
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