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Old Nov 24, 2003 | 09:49 PM
  #21  
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jetskipro550
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Well it is now Monday night and my brakes still haven't been replaced even though they were supposed to be finished last wednesday!!! It all began when I took my car in and told them exactly what the problem was, and I told them about the TSB that had been filed. They told me that they didn't know anything about it. So I took my car in that day for its 9:00 AM appointment and I was supposed to recieve a call by 11:00 AM at the latest. They finally called me back at 5:45, just 15 minutes before they close, to tell me that there was indeed a TBS report out and that I needed new brake pads. They were having the pads shipped from Washington and they were supposed to be in at 1:00 PM the next day, and that my car would be finished by 2:00 PM. When I was talking with the service guy he assured me that there was nothing wrong with my rotors, and that they were in perfect working order. That was until I got a call 2 hours after my car was supposed to be finished, telling me that I needed my rotors resurfaced and that they needed my car for a 3rd day in a row. To make this post shorter... I went into the dealership and I refused to have my rotors resurfaced, and I asked for new ones ( my car has only 4,000miles). They told me that they would have to call Honda headquarters and that they would get back to me by 10:00 AM this morning. Well it is now 9:45 PM and I don't think that they are going to call me!!!
My question is...... am I being difficult or would everyone else in my position ask for new rotors, not resurfaced ones. I know that if they were resurfaced that they would work fine, but its the principle behind it. This is the first new car I have ever owned, my car has 4,000 miles on it, and the dealership has been treating me like crap and walking all over me because I am a teen ager. Well sorry for this long post I am just venting a little bit of my anger toward my dealership!!!
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