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Didn't anyone else pay attention to Jobs' speech a while back, where he said (paraphrasing at best) their customers should expect to buy a new version of each product every year? (rhetorical)
Policy vs. what Apple does is usually completely different once you're in the store and being nice. I've had them on multiple occasions repair or replace items that were out of warranty after a known issue with said item popped up. Their customer service has to be the best of any computer company I've dealt with.
Returned the iMac today and they were kind enough not the charge me that re-stocking fee... :thumbup:
Told you
Originally Posted by Jafro
Policy vs. what Apple does is usually completely different once you're in the store and being nice. I've had them on multiple occasions repair or replace items that were out of warranty after a known issue with said item popped up. Their customer service has to be the best of any computer company I've dealt with.
They really try to be the best at customer service. It's why people prefer to go out of there way to find a apple store rather then going to BB or CC