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any verizon users? need help with my phone ASAP

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Old 09-27-2008, 10:44 AM
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Snoopy
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Default any verizon users? need help with my phone ASAP

i have an LG VX8800 aka venus and lately it's starting to piss me the fuck off. all of a sudden the 1, 4, 7, and * keys dont work every so often. and when they do work if i press one of them the phone dials all 4 keys over and over and over. so i end up with jumbled 147*147* all over my screen.

i have insurance for the phone so can i just take it in and get a replacement of the same phone or have them fix it? i asked my sister and she said she's not sure whether they'll give me the same phone or a cheaper version.
Old 09-27-2008, 11:10 AM
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M@rshy
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Take it to Verizon and they'll just get a new one out and give it to you.

They will always give you the same phone(Might be refurbished if they stop making it)
Old 09-27-2008, 01:11 PM
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LT
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They'll give you the same phone.
Old 09-27-2008, 01:18 PM
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Chefboiali
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They won't downgrade you, either. Always the same or comparable.
Old 09-27-2008, 01:37 PM
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IluvJae
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On some but rare occasions if they dont have the phone they'd upgrade you to the next model. Happened to me one time.
Old 09-27-2008, 03:05 PM
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TaekOne
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hahaha that sucks. i have a venus too but nothing like thats happened so far. yeah take it back and they'll set you right
Old 09-27-2008, 03:15 PM
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They wont give you the same phone. For $50 you get a refurb...if its discontinued, they give you a comparable one. Yours is pretty new, so I am sure youll just get another used Venus
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Old 09-29-2008, 06:02 PM
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Snoopy
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ya i went to the store yesterday and got a new refurbed one free. although it seems like the backlighting on a few buttons either dont work or are very low. :squint:

oh well at least all the buttons work now.
Old 09-29-2008, 06:16 PM
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M@rshy
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On my third enV2
Old 09-29-2008, 06:33 PM
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dubcac
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You have a phone that rhymes with penis :reechy:



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