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Thank you Buy.com

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Old Nov 14, 2007 | 09:40 AM
  #1  
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Default Thank you Buy.com

For having a worthless customer service!

I ordered a 2 gig stick of ram that was about half off in September. It said it was back ordered. I checked again last week, and it was still on back order, but I searched their site for the SKU number, and it came up saying they have them in stock. I have sent Buy.com numerous emails saying this and they only send canned responses saying it is on backorder. I loved Buy.com before this. Last time when I had to return something they were very helpful. Now its just useless.
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Old Nov 14, 2007 | 09:41 AM
  #2  
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sucks for you.
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Old Nov 14, 2007 | 09:48 AM
  #3  
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How bout you call them?

/thread
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Old Nov 14, 2007 | 09:56 AM
  #4  
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buy.com is a last resort for me
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Old Nov 14, 2007 | 09:56 AM
  #5  
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Originally Posted by F22B Prelude
How bout you call them?

/thread
I see no phone number...
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Old Nov 14, 2007 | 10:19 AM
  #6  
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1-800-800-0800 is the only phone number i see on the site, I would start there.
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Old Nov 14, 2007 | 11:06 AM
  #7  
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Buy.com is known for bad service. They have good deals though. I luckily haven't had a problem with them yet.
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Old Nov 14, 2007 | 11:08 AM
  #8  
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newegg ftw
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Old Nov 14, 2007 | 11:39 AM
  #9  
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I need ram too!
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Old Nov 14, 2007 | 12:07 PM
  #10  
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I think I'm going to just cancel my order. 70 bucks for a 2 gig stick was a great deal though. Oh well. Perhaps black friday or after.

I have always liked Buy.com. I have bought multiple items from them and never had a problem, before this at least.
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