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Microsoft extends 360 warranties to three years!

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Old Jul 5, 2007 | 03:06 PM
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Default Microsoft extends 360 warranties to three years!

Just when you thought it couldn't get any worse, Microsoft stands up and takes some responsibility for what appears to be an epidemic amongst Xbox 360 owners: the dreaded Red Ring of Death! Announced today in both press release and open letter formats, Microsoft has pledged to extend the warranties to three years from date of purchase for those who suffer from RROD, and will reimburse those who already paid to have it fixed. Seeing as how the 360 hasn't even been out for two years, that means everyone is covered. This is after they already extended the warranty from a puny 90 days to the more reasonable one year warranty that consoles are still covered under, unless they specifically suffer from the Red Ring of Death (marked by three blinking red lights).

Xbox exec Peter Moore also published an open letter to the "Xbox Community" addressing hardware failure and promising "policy changes intended to keep you in the game, worry-free." Whether or not these policy changes include actually fixing the underlying hardware issue or just improving the support after the fact is unclear, but Moore finishes saying, "If we have let any of you down in the experience you have had with your Xbox 360, we sincerely apologize. We are taking responsibility and are making these changes to ensure that every Xbox 360 owner continues to have a great experience." Classy show, Microsoft. Real classy. Let's hope this move is coupled with hardware revisions to keep your customers -- and shareholders -- happy.
http://www.joystiq.com/2007/07/05/mi...ing-sufferers/
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Old Jul 5, 2007 | 03:09 PM
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good news
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Old Jul 5, 2007 | 03:24 PM
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There is a God. I think I might just get one now.
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Old Jul 5, 2007 | 03:41 PM
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that makes my best buy warranty go on for a billion years
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Old Jul 5, 2007 | 03:57 PM
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Nice to see a company taking some responsibilities. I'm waiting for the the new 360 to come out.
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Old Jul 5, 2007 | 04:26 PM
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Originally Posted by v6_accord_jerz
Nice to see a company taking some responsibilities. I'm waiting for the the new 360 to come out.


if ur talking about the Elite...it's already out.
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Old Jul 5, 2007 | 04:32 PM
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Good news... but I'm waiting until they actually fix the problem. h:
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Old Jul 5, 2007 | 05:44 PM
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Originally Posted by TheOtherDave™
Good news... but I'm waiting until they actually fix the problem. h:


maybe that'll be in the next next gen console...the xbox 720 :chuckles:
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Old Jul 6, 2007 | 09:23 AM
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They're saying this is going to cost $1billion to fix

10.4 million consoles are out there

thats $100 a console to fix/repair the heatsink problem as well as replace the power supplies. I know of no other known causes of failures. I'm guessing in the real world, it will probably only cost about $600 million tops, and that the analysts need to start looking for new jobs.
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Old Jul 6, 2007 | 09:39 AM
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almost a year with my 360 and not a single issue yet.
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