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anyone know anything about the older palms?

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Old Jun 4, 2007 | 10:01 AM
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spanky
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Default anyone know anything about the older palms?

a customer i did some work for last week called freaking out because her appointments and contacts are not on her palm or her computer. do you guys know if there should be backups anywhere or is she fucked? i've got to go out there to put a new battery in her laptop but i just need to know what to look for, if anything, ahead of time.
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Old Jun 4, 2007 | 10:03 AM
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Originally Posted by spankaveli
a customer i did some work for last week called freaking out because her appointments and contacts are not on her palm or her computer. do you guys know if there should be backups anywhere or is she fucked? i've got to go out there to put a new battery in her laptop but i just need to know what to look for, if anything, ahead of time.
she fucked. The only backup on those was the HotSync to PC. They don't have an internal backup that I have ever found.
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Old Jun 4, 2007 | 10:04 AM
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she said the data is neither on her pc nor the palm but i'm not certain that she actually checked the pc. where would one go on the PC to verify?

is there some sort of separate folder on the PC that'd store that information as well as the main save folder?

this is probably going to suck. i hate giving people bad news.
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Old Jun 4, 2007 | 10:05 AM
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wait you have to go install the battery on her laptop

oh deary me ... she sounds like a trip
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Old Jun 4, 2007 | 10:06 AM
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the battery was dead so she had me order one and i had it shipped to my house.
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