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Comcast high speed internet is unreliable

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Old 08-25-2005, 09:38 PM
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chimchim
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Default Comcast high speed internet is unreliable

I'm in the SF bay area and comcast high speed internet has been dropping for the past several months. When surfing the net, suddenly the requests will be denied, then a minute later it's back up. Don't even think about playing games online. Anybody else experiencing this?

And is DSL any more reliable?

I don't care about speed. Once I hit the 150k-200k mark, I'm happy. But I need constant connectivity.
Old 08-25-2005, 09:41 PM
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e3NiNe
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DSL in my area is pretty much garbage. I can't hit cable speeds.

Comcast crashed 4 times in a matter of 2 weeks earlier this year. Something to do with the DNS.
Old 08-25-2005, 10:00 PM
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Misa
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OptimumOnline > all

10/1 for 29.99
Old 08-25-2005, 10:16 PM
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sherwood
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^i'm with him

upload cap doesnt really bother me :dunno:
Old 08-25-2005, 10:34 PM
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chimchim
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Originally Posted by janiVI
OptimumOnline > all

10/1 for 29.99
Yes, thanks... you EAST COASTERS.

San Francisco is on the West Coast.
Old 08-25-2005, 10:38 PM
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Nightshade
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I just used a different DNS address and it's been working fine for the last 6 months or so.
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Old 08-26-2005, 03:31 AM
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I've had Comcast cable internet since April and have had only 1 incident with it crapping out.
Old 08-26-2005, 03:38 AM
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yellowbastard
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If it is dropping out, are you monitoring your cable modem to see if it loses signal? It may not be the Provider with the issue, but an issue with the cable from the tap to your modem. Too much or too little signal can cause it to drop in and out. I would call in to their tech support and have them check your Transmit Level.
Old 08-26-2005, 06:27 AM
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I have Comcast and I only experience issues when I'm using my wireless LAN. There's something wrong with my equipment because I'm good to go when I plug in.

I had an unpleasant experience when they turned off my connection a month after I had it installed. Turned out that the installer guy never filed the paperwork so they didn't have me on record as a customer. It took me a couple of days to sort it out because they didn't want to re-instate my 6-month discount. The bonus: since I wasn't technically a customer for the first month, I didn't have to pay for it. Their customer service people are really terrible, though.
Old 08-26-2005, 06:30 AM
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Originally Posted by chimchim
Yes, thanks... you EAST COASTERS.

San Francisco is on the West Coast.
another reason why East Coast > West Coast.






Anyways... Comcast has been having DNS issues alot. Theres a DNS list posted on an old thread a few months ago.



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