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Old Apr 15, 2005 | 07:21 PM
  #1  
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Jessica
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Default :wtc:

Yeah i know, another thread. Bare with me :happysad:

So I really wanted to play my nintendo tonight, but when i hooked it up, the machine would turn on but the screen wouldn't come up. All that happened was the cable screen got fuzzy. So i tried taking off the regular cable wire off the adapter (those who have an NES know what i'm talking about), no workie. I just got this tv in october, and i've never played my nintendo on it. Its never done this before though.

So i'm thinking it might have something to do with the TV. I call phillips, and get this guy, asks me for the model number. I say give me a minute, its kind of hard to get to. He says "ma'am, why don't you wait until someone can help you." I tell him no one can help me, I live by myself, and just to give me a second while I fanagle my TV. SO I start to read the number off to him, he tells me thats the wrong number. Doesn't exist. I'm thinking maybe I read it off wrong, so I grab my manual (made for four different tvs) and cross reference. I try to reread it to him, he says it doesn't exist. I'm getting frustrated. I start to mention that I see the same number on the manual, but he interrupts me and says "I can guarantee you the numbers on the manual won't match, blah blah blah." Here's the kicker, "Call us back when you have the correct model number and serial number." I tell him i have the serial number too, but he says that won't help, call back when I have the right number.

Ok, now I'm really pissed. I say "Listen, I'm looking right at this thing. This model number does exist, unless somehow this tv got misstickered." He keeps telling me to call back when i have the right number. I try to tell him that i've worked customer service before, and I don't want to get mad, but I am honestly looking straight at the tv and reading the number thats after MODEL: #. Problem is, he keeps interrupting me.

Then he says, "thank you ma'am, have a nice day." I was shaking i was so upset. So i call back, and now that i have the model number I can just read it to the machine. HA! It exists. The ****ing bastard typed in the slash thats in the number, and he wasn't supposed to (according to the lady I talked to). I forgot his name, so I can't complain (normally I don't, but this time i got really upset, almost cried). The lady i talked to later was nice, but she couldn't help me (but thats ok). But it was recorded, and I pray that his boss hears that, because I know that it was his fault.

And i still can't play nintendo :wtc: if anyone knows how to fix this, let me know.

Sorry so long. Cliffs notes: Had problem, called customer service, guy was an asshole and I guess thought i was lying about the numbers on the back of my tv.
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Old Apr 15, 2005 | 07:34 PM
  #2  
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oh and help is not needed anymore on the nintendo thing [/blondemoment]
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Old Apr 15, 2005 | 07:35 PM
  #3  
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Try turning it to channel 4.
































































:rick:
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Old Apr 15, 2005 | 07:37 PM
  #4  
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DAMMIT BRETT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

i hate you.
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Old Apr 15, 2005 | 07:56 PM
  #5  
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:rofl: how did you miss that one... what games you playin
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Old Apr 15, 2005 | 08:11 PM
  #6  
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:lmfao: hahahhahahahahahhahaha

thats almost as bad as me wondering why the hell the blowdryer didnt work this morning. i didnt flick the switch on.
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Old Apr 15, 2005 | 08:29 PM
  #7  
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once i couldnt get the key out of the ignition... until i realized that the shifter got stuck and wasnt all the way into P h:
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Old Apr 15, 2005 | 08:37 PM
  #8  
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Originally Posted by DRfrank
:rofl: how did you miss that one... what games you playin
zelda, then duck hunt. not sure what i want to play now.
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Old Apr 15, 2005 | 08:37 PM
  #9  
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what an asshole. Glad that you figured it out. I should bust out my old nintendo sometime.
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Old Apr 15, 2005 | 08:43 PM
  #10  
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:lmfao:
I immediately thought to tell you to make sure you have it on the right channel.
A girl playing Zelda! :love:
Zelda >>>> *
now I'm gonna hook up my NES and play, too. I have the emulators on Xbox, but it's just not the same.
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