I just went in for a "Major Tune Up" at my dealership instead of going to
my regular mechanic. Well, they charged me $400 for fluid change
(brake, trans, oil), new spark plugs, and an alignment. On top of that
they wanted $600 to change my timing belt. They didn't even touch the
other ignition parts or flush the coolant. I went to my mechanic to
replace my ball joints (they were making noise) and he said they didn't
do anything. I've been going to my mechanic for about 6 years and 2 cars.
He hires Honda techs from dealerships and he runs a clean shop.
Well, my mechanic changed my timing belt and water pump for $300 along
with what should have been done and he told me he's seen many people
get screwed by the dealerships over priced "Major Tune Up". I called other
dealerships and the same service at the same price includes all ignition parts
replaced and a lot more. Expensive lesson. Never go to Herb Chambers car
dealerships, they are a bunch of jerks, this is the second time I had to deal
with them and both times they screwed me.

Oh and :madfawk: Herb Chambers Honda :madfawk:

I've heard bad stuff about them but didn't know their service department
was that bad.

 

You've got a couple of options here: you could go back to the dealer with a copy of your repair order and ask to speak to the service manager to see if he will give you some of your money back. If you don't get anywhere with him, ask to speak to the general manager. You probably won't get all of your money back, but maybe they'll refund some of it. Be nice, but firm. And next time, be careful what you ask for when you get service.