now THIS is customer service
Thread Starter
I go duffy on dem bitches
Joined: Mar 2001
Posts: 28,248
Likes: 0
From: Gonzales, Louisiana
now THIS is customer service
----- Original Message -----
From: "Jeremy Jouette" <jeremyj@eatel.net>
To: <sales@aspireusa.net>; <sales@aspireusa.net>
Sent: Thursday, April 28, 2005 2:35 PM
Subject: Question from:Jeremy Jouette
One of my customers ordered an ASPIRE X-Navigator ATXA8NW-AL/500 from newegg.com and it appears that the temperature LCD screen is not working. In lieu of RMAing the case, I would like to see about sending the LCD back to you for testing. Is this possible?
Regards,
Jeremy Jouette
Jouette Computer Services
225-673-8208
225-288-7265
From: "Jeremy Jouette" <jeremyj@eatel.net>
To: <sales@aspireusa.net>; <sales@aspireusa.net>
Sent: Thursday, April 28, 2005 2:35 PM
Subject: Question from:Jeremy Jouette
One of my customers ordered an ASPIRE X-Navigator ATXA8NW-AL/500 from newegg.com and it appears that the temperature LCD screen is not working. In lieu of RMAing the case, I would like to see about sending the LCD back to you for testing. Is this possible?
Regards,
Jeremy Jouette
Jouette Computer Services
225-673-8208
225-288-7265
Hey Jeremy,
Our company is a manufacturing company that sell directly to resellers, dealers, and distributors only. For any RMA issues we always suggest that you go back to your resellers and follow their rma policy. Unfortunately we cannot accept that lcd to do testing on it. If you wanted you can purchase the lcd temperature display screen from us. Since we cannot accept payment from an end user we'll take proper amount of stamps instead. Send us 16 pieces of .37cent stamps which will cover manufacture cost and shipping. Send us the 16 pieces of stamps to the address below along with a copy of this email. Be sure to include your shipping address. Once we receive your stamps we will send out a new xnavigator "lcd temeperature display screen" via US Postal. And I will email you a confirmation letter.
Send To:
Aspire Int'l Corp
21489 Ferrero Parkway
City Of Industry, CA 91789
ATTN: RMA Department
Our company is a manufacturing company that sell directly to resellers, dealers, and distributors only. For any RMA issues we always suggest that you go back to your resellers and follow their rma policy. Unfortunately we cannot accept that lcd to do testing on it. If you wanted you can purchase the lcd temperature display screen from us. Since we cannot accept payment from an end user we'll take proper amount of stamps instead. Send us 16 pieces of .37cent stamps which will cover manufacture cost and shipping. Send us the 16 pieces of stamps to the address below along with a copy of this email. Be sure to include your shipping address. Once we receive your stamps we will send out a new xnavigator "lcd temeperature display screen" via US Postal. And I will email you a confirmation letter.
Send To:
Aspire Int'l Corp
21489 Ferrero Parkway
City Of Industry, CA 91789
ATTN: RMA Department
Joined: Oct 2000
Posts: 44,908
Likes: 0
From: Location Location
stamps will be the new monitary standard after the 4th nuclear war! don't laugh 
h:
h:
__________________
'00 Dakar Bus CRS Edition
LCD Squad #0001
'00 Dakar Bus CRS Edition
LCD Squad #0001
Originally Posted by WiLL
...I really wanna get out and shoot people.
