Need Advice - dealer issues
 

I have a 2007 Accord EX, and have already taken the car to the dealer 3 times for bad rear window motors. Everytime I go supposedly they "fix" them, but then a month later, they sound horrible again. Right before I took my car in for the 3rd time, a bulletin came out regarding this. So, I took the car back, the left rear one sounds fine, but the right rear sounds like crap again. So, this week I called a different Honda dealer and one of the service reps told me that because my car had already been fixed "under the bulletin" they could not do anything. I then asked if my warranty would cover it, and they said "no"...so I then said "basically I am SOL then...is what you are saying" and the guy said "yep". Is that true? I can't believe that there is nothing that can be done. The car is almost 1 yr old, and has 12,000 miles.. I am firm with them everytime I go in there (i'm a girl)...and I work in Auto Claims for an insurance company, so I am fairly knowledgeable about the way body shops operate, and I am still havign this problem.

I just want to know if anyone has heard of a dealer basically saying that since a vehicle has been fixed under a bulletin, there is NOTHING they can do, and that the warranty won't come into effect?!?!:confused:

I wouln't stand for that I would contact Honda and tell them your problem. The car is still under warranty so they should honor the situation any way. The car is only 1 years old not 20 good luck and keep us posted.

They did not fix it correctly. You should contact the Honda representative in your area and say that this is unacceptable!