Another update, I'm going in on July 3rd - yes a little late, but with my schedule the best time for me is next Saturday. I will post an update then, but they do want to remachine the rotors. I asked if I could get a rental or a loaner and come in sooner, but they weren't able to give me that.

 

I went to the dealership today, and they took my car in immediately, asigned a tech to it, and they re-surfaced the rear rotors and re-greased the brakes again. The problem seems to be gone. But we'll see after a week. I really hope that the problem doesn't appear again with this set of pads in the back after 6 monthes like it did when this set of pads was installed in December.

They gave me a car wash too, and my service rep wrote me a letter to thank me for the opportunity to right the problem and for me to call him if anything wasn't right.

Arrowhead Honda in Peoria, AZ - great place for service. They are the only Honda dealership in the Phoenix area with a President's award.

 

Glad they are taking care of you, hopefully it won't give you any more problems.

 

Yea, so far the car has been really quiet, so I hope this will last.

Now I just have to get my timing belt changed. Time to save up some more $$$.

 

New update on this one...

About 3 weeks ago the problem came back. Same rubbing noise, and the right rear rotor looked all cut in again. So I called my service rep at Arrowhead Honda and left him a message. He called me back and told me to bring in the car and he would have his shop foreman take the car this time.

So this Saturday I went in, and we had a service tech ride along in the car. He was the same tech that worked on the car before. He said that since they already machined the rotors down before, he couldn't do that again, and besides, that ended up not fixing the problem permanently anyways. He suspected that there were hotspots on the rotor this time, and he recommended that the rotor be replaced. So I went inside to wait, and an hour goes by, and my service rep comes out and says that they were authorized to go ahead and replace everything brake related in the rear, so I just received a new set of pads, rotors, and calipers in the rear for free.

It sucks that the problem has taken this long to get resolved, but at least I've been blessed to be treated well by this dealership. I got my timing belt replaced by them a month ago and they even gave me a brand new 04 Accord as a loaner for the day. Man I love Honda...

 

damn are u for real! now thats a real dealer.

 

damn, so many posts for just one simple answer.
You will definitely need an impact screw driver. DO NOT USE ANYTHING ELSE BESIDES THAT. YOU WILL BREAK TEH SCREW IF YOU USE A REGULAR DRIVER.

Also you will need open end wrenches. Does not take long at all.....

I guess since you got the problem fixed you might wanna save these posts

 

You know if it was any other situation - like if it was regular maintenance, then I would have done it myself. However, since the problem was caused by someone else and possibly faulty parts, my philosophy is that that person/company is responsible to solve the problem. And yes, it take a long time to resolve, but in the end the dealership proved that it was willing to stand behind it's service and do what is right to me as a customer, and that is very very valuable to me. As a result, they have won a loyal customer and I know that I can trust larger things to this place and I will be treated right. It can take a long time to find a good honest shop - I had one a long time ago and they closed, and now I have a good shop again that I can trust. That's worth it to me.

 

I've never been treated that well by honda. Good for you though

 

Does anyone have the (rear) brake diagram for the 1995 Honda Accord Sedan (EX 4 cyl/4 dr?)