Mr. Blake William Thompson


RE: Route 62 Import Racing

Dear Mr. Thompson:

We have received the complaint information you forwarded to
us, and we have sent it to the business for a response.

When we receive an answer from the company we will forward it to
you for your records. If the company does not respond we
will follow up with a letter or phone call. If the complaint
remains unanswered we will send you a letter to advise you of that
outcome.

The majority of companies respond to the complaints they receive.
If the company does not respond, or if you are not satisfied with
the response you may wish to pursue legal action through your
attorney or Small Claims Court.

During the complaint process the company may try to contact you
personally to clarify information or try to resolve the complaint.
We encourage you to be open to their correspondence or attempts to
resolve the claim. We ask that you advise us in writing if your
claim is settled directly with the company.

Your complaint, together with the outcome, will become part of the
BBB reliability report on this firm, and will be reported to the
public for the next three years.

The entire complaint process may take four to six weeks from the
time we receive your complaint. We ask that you allow sufficient
time for the company to respond before contacting the Bureau.


Sincerely,



Ms. Jamee McClain
jmcclain@upstatenybbbEDITcom
KL