my jiffy lube story....first time changing the filter, didn't have the right wrench for it, so i took it to jiffy lube to put on my new one, ok $5 i was cool, next time i changed my filter...it was on too tight(they must have used a wrench to tighten it wayyyy toooo much) the wrench twisted the filter in two almost, i used three different wrenches, none of them worked, so basically i had a destroyed oil filter stuck on my car that i could not get off. got it towed the next morning to the shop for them to get it off....AAA life saver, free towing ...so :madfawk: jiffy lube