I went in to get an oil change today and have them rotate my tires and the fuckers stripped the lug on the back passenger side!!! The supervisor that was there was cool though, he handled it very professionally, I have to take my car back in in the morning and they're going to replace everything, they weren't able to tonight because all the Honda Dealers in the area were already closed.

It would have been very easy to get pissed off, but the sup. was cool, so I was cool about it as well...

anyone else with jiffy lube stories?