Well my popular opinion is that if you act like an idiot, EnDyn will treat you like one! If you tell them exactly what it is you want done, and what you expect it to do... You will get what you want at the price they present. I dont know about them "lagging" on shiping **** iether. I orederd my pistons on thursday, got them this wendsday... So in shiping time... Thats 4 days from south east texas to north west cali. Thats not bad at all.