I also posted my problem at clubcivic.com. In case anyone is following this thread and also to possibly help someone who has a similar problem in the future please check clubcivic.com for status of the problem. 29 posts so far.
http://www.clubcivic.com/forum/threa....232885/page-1
If anyone has additional input, but doesn't want to sign up at Club Civic, please post your advice here. I'll be checking back.
Thanks again for any help.