I have the steering wheel remote for my Premier P840MP and I'm having problems with it.

I usually put it on the left side of my steering, and it never work when the outer face is down/opened.
It works sometimes when the outer face is closed.

I tried several other places, but it still have difficulties working when the outer face is opened.

Is it supposed to be like that?

I'd like to know all of your experiences before I claim it to Pioneer.

Thx...


PS: I just change the battery, so it's not becasue of that