Honestly there are bound to be some bad swaps in the mix, I think people relize this and are willing to accomodate 'slight' setbacks. When you are given the promise that your repacement parts are going to be sent out, sure you're gonna be displeased when instead of sending out the parts the place where you bought it is busy setting up another group buy. What's gonna happen, the place is gonna get busy again and your parts are going to fall throught the cracks. The signs of a good shop, accepting that there are going to be bad items in the mix and PROMPLY fixing the situation. Sure you're gonna have to take that distributor off a swap that you could sell for $2000 but isn't satisfying that customer that spent $2000 last month more important?

My $0.02 CDN.