We'd appreciate it if you'd take down or edit your post and check your facts before slandering a legitimate business, thanks.
5 year-old thread.......... You might get more bees with honey. Just saying.
I worked for a company years ago that had 40 BBB complaints and rectified all of them in a week. I certainly didn't sound like you and I eventually saw why they had 40 complaints and left soon thereafter. o: