i spend about 75% of my day on the phone with customers ... currently i have one regular landline with 3 incoming lines on it for me and an IP line that has 3 incoming lines on that ... because of an acquisition we finally tied up this week my boss want's to add two more lines to my IP phone bringing my grand total of 8 lines that i have to manage daily. something tells me im going to go to about 95% of my day on the phone oh joy.

just for reference, an average day i will be on one line and can have 3 others ringing in, which will wind up going to VM and then by the time i can listen to those ... the phone is already ringing again :hs: