Honestly, based on the size of the company and how shady they sound, I'm almost willing to bet they dragged their feet, required the structural bullshit just to go past the 30 day ratelock and try and lock in a much higher rate...I mean, from 5.6% to 7%? That smells like a huge scam. In the very least, they got the money for the appraisal and examination out of it. And also, he didn't call to tell you about the rate change until you called him to verify? Get real. This company blows.