The Positive Feedback percentage is calculated based on the number of positive, negative and neutral ratings (including weekly Repeat Feedback) received in the last 12 months as follows:
PositivesPositives + Neutrals + Negatives
This member's 12 Month Feedback ratingsPositives:
18
Neutrals: 0
Negatives: 0
This member's Positive Feedback percentage
1818 + 0 + 0
=
100.0%