tried booting to safe mode but it says it cannot continue through safe mode because windows has not been installed yet (the pc is right out of the box which is why i cant figure this out) and the monitor is not a regular one its a lcd flat panel i had that i used along with my ps3/xbox360. i checked the plugs to see if any prongs are damaged and they aren't. i WOULD crack open the case and check the connections on the board except hp thought it was smart to rivet the damn case in place so thats not an option. i tried running at different resolutions, again nothing. it's weird that i can access all the troubleshooting menus and the boot menus and that other stuff from the first screen but when windows tries to launch i get the black screen. the one website i looked up said either a connection came loose on the motherboard or other corresponding inner parts during travel and i could try updating BIOS which i cant do if i cant get the updates online (i'm on my ps3 browser right now so my actions are limited)