boy do i hate hearing that

me: i'm calling back about your report in regards to the internet not working
him: it keeps shutting down. its must be the internet.
me: could you elaborate? what exactly is shutting down? your browser?
him: it just goes off when i'm doing something
me: you mean the pages stop loading?
him: even if im in email it just shuts off and goes to gateway and comes back
me: you mean your computer is actually turning off and back on?
him: yes, thats what i said
me: that's definitely not the internet. you need to see a pc tech.
him: oh...okay. thanks.
me: good luck!

:ugh: :rofl:

i <3 idiots