Originally Posted by
clickwir
hmm, luckily I've never had to call back residential customers. Only business customers or employees.
Re-reading the OP. I'd say it'd be cool to give them a call back. 7mins later? Not that bad.
Of course I wouldn't WANT to be calling people back a half hour after my shift is over. But if I was the customer I'd be happy to get call back that quick.
everyones acting like im a retard for thinking we should call them back. i said they're all just lazy.
i think we're going to have the answering service start asking if they want to be called back that night...