Should I be annoyed with DHL?
In the past 2 weeks I've had 2 packages sent via DHL, one was a valentine's present for my mom (keeps me out of the doghouse for a month or two...) and the other was an unrelated item for myself.
The valentine's present, went thru a DHL center in Ohio on its way to Maryland and got stuck in Ohio for an extra day "because of an ice storm," and didn't get delivered until the 15th.
The thing for me, came from a store in CA, was scheduled for a delivery today, but it got stuck in some DHL center in Utah. And of course, there's another big snowstorm that swept thru not too long ago.
DHL has been very good at keeping me updated with these delays, and yeah there's been foul weather both times...but is air frieght really supposed to be this unreliable when snowstorms are afoot?