Problem w/ TCC (h22!)
Okay, so here's the story in a nutshell:
1)Paid Tri County Customs up front for H22 Swap w/ 5spd (includes all parts/labor). Have receipts.
2)Next day, they say itll cost $3k extra in labor to do MTX conversion.
3)I tell them Ill think about it, and then realize that they should have to do everything for the original price because everything is on the receipt.
4)I ask if they worked anything out yet, and they say that if I cancel then I have to pay to ship it back, pay cancellation fee's, and only get instore credit.
5)Next day, I find out they ordered everything w/o me telling them to. Apparently they "hoped I would change my mind and stick with auto"
6)I feel they should have to do everything for the original price, or since it was their mistake, credit my card in full.
7)Going down tomorrow to see what they say, if they dont do everything for the original price (H22 w/ 5sp), then I want my card credited in full, and no charges or shipping are paid by me. If they disagree, then I will file a dispute with my CC company.
They also messed up on my window tint, but Im sure after this situation they will be pissed, and Im not leaving my car alone with them to fix it. Ill take it elsewhere. I no longer support this shop, and it seems to have gone downhill since the new management came in.
What do you all think?