1. Demonstrate adding a network printer (HP Color LaserJet 3500, ZE7441) to PC ZE8164.

2. Log on to ZE8164 as yourself and configure Outlook to open your mail.

3. ZE8169 is running clow. Run a standard cleanup and write down the steps you take.

4. What is the default folder for Office 2003 files? Can this be changed and if so, how?

5. There are two ways to reserve a computer lab. Describe each.

6. How do you view two Word 2003 files side by side?

7. The user has created a highly formatted document in WordPerfect. The file is transported to a computer that does not have WordPerfect installed. What do you suggest to the user?

8. How does a studnet/faculty/staff member get their Exchange account (Webmail) passwords reset? (List all possibilities).

9. How does a student/faculty/staff member get their BannerWeb PIN reset? (List all possibilities).

10. How does a staff member get their Banner Client (Banner7) PIN reset?

11. In the following instances, what are passwords and PINs reset to?
a. Student Webmail -
b. Faculty/Staff Webmail -
c. Student/Faculty/Staff BannerWeb PIN -

:ghey: anyone know 4? h: